Chatbots and chat interfaces: Fad or the next big thing in tech?
March 24, 2016 - Uncategorized
Journalists and investors are being overrun with pitches for chatbots and conversational interfaces at the moment. But is this a fad or a genuine step forward in the technology industry? Chat-based interfaces have long been an important part of life for users of apps like WeChat and Line in countries like China and Japan, where you can order food or a cab from the same app you use to chat to your friends. Now the West has woken up to their potential and people are getting excited. This week we’ve written about a chatbot that books freelancers for your business and…
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Source: The Next Web