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Buffer Adds Twitter-Based Customer Service Tools

March 1, 2016 - Uncategorized

RespondLaunchGraphic Buffer is best known as a scheduling tool to help marketing teams schedule content on social media, but with the acquisition of Respondly they signaled a plan to expand its repertoire to cover customer service users. Buffer’s Respond is a tool to help companies reach its audiences, reply to queries, and monitor what’s being said about them. Read More
Source: Tech Crunch – Startups

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